More restaurants are replacing their cash registers and pen and paper systems with full-blown restaurant management systems, new research this week by Toast, Inc suggests.

"In the back of the house some highlights are new tech that will make food purchasing easier and more accurate; new software for recruiting staff and managing employee records; and bar technology to monitor consumption and aid inventory and costing of product," said Stephen Zagor, Dean of Culinary Business and Industry Studies at The Institute of Culinary Education.

Why is restaurant technology becoming increasingly more important to restaurant owners? What are the biggest challenges restaurateurs face that lead them to search for new solutions?

Restaurant owners are having a harder time keeping their staff around, and creating a culture where they want to stay. Compared to other answers to this question - speed to sale, low profit margin, marketing - this is the most human challenge that restaurants face, and show that technology can serve as a tool to train your staff, but culture comes from you.

When asked for their top reason for replacing their existing method or software, whether that be a POS system or a pen and paper system, 32% of respondents stated advanced functionality would be key. 71% of respondents said they currently use POS software to manage transactions and operations.

Restaurants want to be able to engineer their menu based on their food cost percentage, variance, and other factors. They also want a sleek-looking online ordering feature that customers can easily use.

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